I’ve noted a heightened attention to customer service and personal attention here in C’ville. My pharmacist pulls my order without asking my name, and thanks me by name when she says goodbye. The gals that operate the UPS store where I check my mail know my name. The Baggby’s guy recognizes me when I’m in the paper and mentions it. The coffeehouse I frequent knows my order. It’s weird. In a good way, of course. I lived with such anonymity in St. Louis, never, ever bumping into neighbors at the store or being greeted by name in places I visited, that it’s still kind of a kick for me, enjoying a Mayberry kind of town.
Are you having good customer service experiences? Where?
Hey, now, what about when Planet Sub would have your sandwich order ready for you when you walked in? It wasn’t THEIR fault that you changed your mind that day.
Oh, and, a moment of silence for our Planet Sub, please. sniff.
Yes, I miss the Planet, for sure. Especially risking my life to run across Manchester Road to get my fix. There’s really no substitute, but fortunately there are some excellent sandwiches in Charlottesville. Otherwise, I’d have to move back. Oh, wait. Not without a Planet Sub. I guess we’ll stay.
Definitely! People here are so polite and I nearly always have terrific service.