Hairassment
I went for some highlights over the weekend. It did not go well; I essentially got beat up by a stylist. Therefore, the following:
Me: Could I speak to the manager?
Salon: Speaking.
Me: I was in yesterday and got highlights from _____________. The reason I’m calling is that I’d like to file a formal complaint.
Salon: OK
Me: Yeah, well ___________ must have been feeling some aggression when she washed my hair because she totally banged my head on the sink. Twice.
Salon: um, OK
Me: And today? Today I have a huge bruise on the back of my head. It’s very tender. I couldn’t even sleep last night.
Salon: What is it that you want?
Me: Let’s start with an apology, and wrap it up with a card that allows me free hair care for the rest of my life. Oh, and haircuts for my friends. How about an ice pack for my head? And as for _________? I don’t want her fired, I just want to make sure that all her appointments are moved to other stylists and no walk-ins are filtered her way. Capiche?
Yeah, I’m going all Sopranos on a salon.